New Software Solution Offers Integrated Case Management to Justice Departments

Jack Humphrey, Regulatory journalist
October 01, 2012 /

State, local and federal justice organizations must track the status and progress of each of their cases, but many are doing so with outdated technology. Existing systems often don’t provide the ability to share information among the involved parties, creating inefficiencies in case management and potential public safety issues.

To help these organizations manage caseloads more efficiently, Crowe Horwath LLP, one of the largest public accounting and consulting firms in the U.S., has teamed with Integrated Software Specialists (ISS) to be the exclusive provider of ISS’s iJustice® Enterprise Case Management Solution Suite (iJustice).

To introduce iJustice, Crowe and ISS are accepting grant applications until Oct. 31 from those who would like to try the system free for one-year, including the cost of implementation and hosting. Details are available at

iJustice is a Web-based case management system that offers greater efficiencies, advanced information orchestration, automated reporting, analytics, in-depth security and audit functions. It is designed for use by courts, clerks, supervision agencies, public defenders, prosecutors, law enforcement, corrections personnel, the public and other parties and maintains necessary levels of security to protect data privacy.

“As cases progress, individuals in the justice system rely on many different officials in many different departments for the information required to accurately and efficiently process a case,” said Bob Dobis, partner in Crowe’s justice and public safety group. “The iJustice solution gives officials, managers and staff easy access to the information they need with less burden to do their part for each case, and it alerts the next department when they need to take over.”

Dobis added that by automating these processes, iJustice reduces the potential for errors and frees up staff time.

Key features of iJustice include:

Web-based delivery with e-service capabilities, including e-pay, e-citation processing and e-filing;
Highly configurable, to speed implementation with limited customization and allow for changes to be easily applied later;
Automated notifications and alerts that coordinate a case between different parts of the organization;
Advanced analytics, ad-hoc reporting and querying capabilities;
Ability to exchange information with other departments, counties and systems while conforming with national models including the National Information Exchange Model (NIEM); and
Scalability to integrate with existing systems.

“Caseloads are increasing while staff numbers are decreasing due to budget constraints. To handle this, departments need to improve case management efficiency, which an integrated technology solution like iJustice can help accomplish,” said Alicia Antonetti-Tricker, a senior manager in Crowe’s justice and public safety group. ”Although many technology initiatives are complex and require significant time to implement, iJustice is ready to deploy and integrates seamlessly with existing systems, providing for a faster implementation than many other systems on the market.”


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