Capgemini Is in Expansion Mode in Latin America
Capgemini has said that it is expanding its BPO footprint in Latin America with the expansion of its delivery centres in Chile, Guatemala and Brazil.
Capgemini is one of the top consultancies of the world and it is involved in business process outsourcing on a global level. Capgemini BPOs’ currently employ 1,500 Business Process Offering (BPO) specialists.
It has the capacity of employing more than 2000 specialists and even has additional room for more expansion.
Capgemini is planning to increase its network in Latin America by including a range of procurement services, finance and accounting and customer operations management solutions.
Capgemini’s BPOs’ currently provide services to 5 prominent North American and global clients, which includes Unilever, International Paper and Coca Cola Enterprises.
Capgemini’s new Latin American delivery network will comprise of new centres in the Gaspar City in the state of Santa Catarina; Campinas region of Sao Paulo, Brazil and in Guatemala City, Guatemala. It has existing centres in Sao Paulo; Buenos Aires, Argentina; Agua Branca; Brazil; Santiago and Chile.
The existing BPO centres of the company are based on a global delivery model that is coordinated and tailored to meet clients’ specific business goals.
David Poole, who is the Vice President and Head of Americas Business Process Outsourcing, Capgemini, said in a statement: “With the establishment of our Latin American centres, Capgemini continues to expand its global delivery capabilities, with the potential for more than 2,000 seats in the region.”
Due to the close proximity and time zone compatibility for clients in North America, Latin America centres are attractive to clients who have operations and clients in North and South America. Also, the Portuguese and Spanish language capabilities also make BPO centers in Latin America a strategic move.