Deloitte Launches Customized Social Business Innovation Workshops

Michelle Remo, “Big 4″ observer
September 19, 2012 /

Deloitte announced the availability of its customized Social Business Innovation Workshops, which harness the power of social and mobile cloud solutions from salesforce.com to analyze a client’s own data and utilize social media monitoring tools to identify specific opportunities for social business innovation.

During the all-day workshops, Deloitte will leverage Salesforce technologies, including Service Cloud, Sales Cloud, Marketing Cloud and Chatter to work with clients to determine how social business can create value for their companies.

The workshops are designed to help clients understand marketplace perception about their organizations as well as their competitors; know which social business capabilities are most important to their strategies; and plan the course of action for their organizations.

“We’ve found that most of our clients understand the value of social media. However, many are hesitant to embrace it because they just don’t know where to start, or they have started but have only scratched the surface,” said Andy Main, principal, Deloitte Consulting LLP, and marketplace leader of Deloitte’s salesforce.com alliance. “Our workshops are designed to give organizations the head start they need to begin realizing business value from social technology.”

“Companies around the globe are looking to advance their businesses for the social revolution,” said Ross Piper, senior vice president, Enterprise Strategy & Alliances, salesforce.com. “We are thrilled that Deloitte is using social and mobile cloud solutions from salesforce.com to help enterprises change the way they connect with customers, partners and employees, and promote their achievements in the cloud.”

Deloitte is featuring Social Business Innovation at its booth (#1001) at salesforce.com’s Dreamforce conference in San Francisco from Sept. 18-21.

 

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